Webex App: Make calls with your desk phone

This article is republished from the Cisco Webex Help Center to give Virtual Guardians customers quick access to the most relevant guidance. Original source linked below.

When you're connected to your desk phone from Webex App, you can dial a number or make a call in Webex App and your call goes through your phone. Webex App acts like a remote control for your phone so you don't need to shift your focus away from your computer when you want to make a call.

Make calls with your desk phone

1. Open Webex and sign in.

2. Go to Calling and make sure that your desk phone is selected. If you see My Computer instead of your desk phone, select it and switch to your desk phone. If you'd prefer to use your phone to make calls, you can connect to it and use it as your default calling device.

3. Dial a number from your app or make a Webex App call, and your call goes through your phone. Pick up your handset, use your headset, or talk over your speakerphone on your phone. Then, if you're set up with a phone service, you can control your phone from the app. You can hold, merge, or transfer calls. You can see everything taking place on the phone display.

The dial pad in Webex App uses dual-tone multifrequency technology (DTMF) so you can:

• join meetings

• choose voicemail options

• navigate IVR (Interactive Voice Response) systems

Source

Republished from the Cisco Webex Help Center. View the original at help.webex.com (last updated March 07, 2026; 44,441 views at time of ingestion).

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