Webex App: Test your audio before or during a call or meeting
- Doug Kreitz
- 6 days ago
- 2 min read
This article is republished from the Cisco Webex Help Center to give Virtual Guardians customers quick access to the most relevant guidance. Original source linked below.
You can test your speaker and microphone before or during a call or meeting to make sure your audio is the best it can be.
You can also join a test meeting to check that you're ready.
Desktop
In the Webex App, start the audio test from Audio options (next to the Mute button) or from Settings on the navigation sidebar.
Do one of the following: In the screen that appears before you start or join a meeting, or during a meeting, click Audio options and then Audio Settings. Or, when you are not in a meeting, click Settings on the navigation sidebar and then click Audio.
Click Test beside Speaker or Microphone. Speaker: a sound is played and you can adjust the volume as needed. Microphone: record a few words and then the words are played back to you so you can adjust your microphone as needed.
Web
Do one of the following: In the screen that appears before you start or join a meeting, click Audio options and then click Test beside Speaker or Microphone. Or, during a meeting, click Audio options and then Test speaker and microphone.
Under Speaker, click Test. A sound plays and the Output level bar should move.
Under Microphone, click Test, and then say a few words so the app can record your voice. The Input level bar should move. The app then plays back your words.
What to do next
If you are having audio issues, check the following:
Your computer's volume is turned up.
Your browser tab is not muted.
Speakers or headphones are properly connected.
Speakers or headphones are powered on.
The volume is turned up on your output device.
Source
Republished from the Cisco Webex Help Center. View the original at help.webex.com (last updated March 11, 2026; 27,390 views at time of ingestion).
Need help with your Webex Calling deployment? Contact Virtual Guardians for personalized support.
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