Hi, I’m VGOM, your friendly neighborhood Guardian of “Please Don’t Break My Business.” Let’s get one thing out of the way: The underlying technology  doesn’t matter nearly as much as how it’s implemented . I’ve been around a while. In superhero years, I’m basically a vintage action figure. I’ve watched “the next big thing” march in every year promising to solve all  our problems: “This platform will change everything!” Cool. So did the last 12. Where are they now? Here’s the

If your business texts from any non-mobile number (landline, VoIP, cloud phone like Webex/Zoom/Teams/RingCentral, etc.), 10DLC rules apply—no exceptions.  10DLC (“10-Digit Long Code”) is the U.S. carrier-sanctioned standard for business (A2P) texting that requires you to register your brand and your messaging use case(s)  before sending to U.S. mobile subscribers.  Where 10DLC Came From (The Short Version) Carriers introduced 10DLC to curb spam, increase trust, and prioritize

Mexico City. Land of tacos, traffic, and… toothpaste. But at Colgate Palmolive HQ, the smiles were fading. Their sprawling network—built...

It was a normal Monday morning — birds chirping, coffee brewing, and VGOM… getting hacked . Our caped click-slinger was mid-battle with a...

Location: Somewhere along the endless steel veins of America Time: The late 1990s (when Token Ring was still invited to the party)...

🥃 Scene One: BEER Me Up, Scotty In the golden dust of Kentucky, down a cracked asphalt strip so forgotten it didn’t even qualify for a...

Cue ominous music… The year: 2020. The mood: apocalyptic Zoom and Teams fatigue. The mission: keep America laughing from home . When the...

VGOM, the early days Location: Kennedy Space Center, 1991 Time: Just before lunch. Stakes: Astronomical. The Florida sun beamed off the...

Starring: VGOM vs. Engineer Al Tampa, Florida — Circa the Age of 10BaseT ⸻ Somewhere deep in the bowels of a Johnson & Johnson facility…...

How a heroic intervention, a few phone licenses, and a whole lotta Webex turned “Fricken Musical Chairs” into Mission Accomplished 🧠...

In a land where dreams come true… a nightmare was brewing. Splash Mountain’s live-action photo system — the one capturing magical...

Doug becomes VGOM! Before there was Virtual Guardians… Before there was a business empire… Before there was a man who could fix your...

I was talking with a Cisco Collaboration Account Executive the other day and she mentioned that there was a valid reason for Cisco not...

In the modern business landscape, effective communication with clients is essential. However, maintaining a consistent client experience...

If you have a Webex Calling Professional license, you now have the ability to schedule Webex Enterprise Meetings with all of the advanced...

Recently one of our customers asked, "Why is Caller Name not displaying correctly to my customers and what can I do about it?" When you...

I was speaking with a prospect last week about Cisco continuing to add functionality to Webex to enhance the license you already own. One...