Choose your audio and video settings before you join a meeting or webinar

This article is republished from the Cisco Webex Help Center to give Virtual Guardians customers quick access to the most relevant guidance. Original source linked below.

Before you join a meeting, webinar, or event, the preview window allows you to choose your audio and video and make sure everything looks good. Choose how you want to connect to the audio, mute or unmute your microphone, and turn your video on or off before you join a meeting or webinar.

To adjust audio settings and preferences during a meeting or webinar, see Select audio settings for Webex Meetings and Webex Webinars.

Desktop

1. Click Audio options and choose how you want to hear the audio. Computer audio: use your computer with a headset or speakers, and choose which speaker and microphone to use (click Test to check them). Call me: enter or select the phone number you'd like the meeting to call, and check Connect to audio without pressing 1 to join the audio right after you answer. Call in: dial in from your phone when the meeting starts using one of the global call-in numbers, then enter the access code or meeting number and your attendee ID. Don't connect to audio: you won't hear any audio through your computer or phone, useful when you're in a meeting room and only want to share content.

2. Choose to mute or unmute before you join. Click Mute (or Mute device if you're connected to a device) to join muted, and Unmute when you want to speak. In some meetings the host may not allow attendees to unmute, and Unmute stays locked until the host allows it.

3. Click Video options and, if you have more than one camera connected, choose which one to use. You can also choose a video background.

4. Choose to turn your video on or off. Click Stop video to join with your video off, or Start video when you want to show your video.

Mobile

1. Choose how you want to hear the audio. Use Internet for Audio: use your phone with earbuds or on speakerphone. Call Me: enter or select the number you'd like the meeting to call. Call In: dial in from your phone using a global call-in number, then enter the access code or meeting number and your attendee ID. Don't Connect Audio: you won't hear any audio through your phone, useful when you're in the meeting room but want to share content.

2. If you want to join with your audio muted, tap Mute my microphone. Tap Unmute my microphone when you want to speak. If the host hasn't allowed attendees to unmute, unmute stays locked until they do.

3. If you want to join with your video turned off, tap Turn off my video. Tap Turn on my video when you want to show your video.

Web

1. Click Audio options.

2. Choose how you want to hear. Computer audio (default): use your computer with a headset or speakers. Call in: dial in from your phone when the meeting starts using the global call-in numbers in your meeting invite, then enter the access code or meeting number and your attendee ID (a good choice if your connection is slow). Call me: enter a phone number and Webex calls you, depending on your plan. Don't connect to audio: join to share content without audio, for example when you're in a conference room or someone already joined from a video device.

3. Test your speaker and microphone.

4. Choose your video options: pick a virtual or blurred background, set the maximum preferred camera resolution (360p low, 720p standard high definition, 1080p full high definition), and change your self-view location.

5. Click Mute to join with your audio muted, and Unmute when you want to speak. If the host hasn't allowed attendees to unmute, unmute stays locked until they do.

6. Click Stop video to join with your video off, or Start video when you want to show your video.

Note: your attendee ID connects your name in the meeting to your phone audio. If you don't enter it, your audio appears as a separate call-in user in the Participants list. If you don't have your attendee ID, press the pound key (#) to wait in the lobby until someone lets you in.

The web app will remember these settings and default to them the next time you use it.

Source

Republished from the Cisco Webex Help Center. View the original at help.webex.com (last updated March 03, 2026; 393,055 views at time of ingestion).

Need help with your Webex Calling deployment? Contact Virtual Guardians for personalized support.